Your office business phone is still one of the most important items of business equipment. Without it, your business stops. That’s why Pacific Telephone & Data has partnered with NEC Australia and the Univerge range of affordable phone systems.
NEC on-premise business telephone systems are renowned for their reliability. Some of our clients are still running older NEC systems. These systems have been online 24/7/365 for over 20 years, with the only interruptions due to loss of AC power.
NEC’s future-proof VoIP phone systems are affordable, powerful, feature-rich, reliable, and easy to configure. The Universe SL2100, SV9100, SV9300, and SV9500 Unified Communications platforms are the perfect business communications solution. Suitable for small, medium, and large business and corporate offices.
All NEC phone systems include the flexibility of analog and digital technology and VoIP rolled up into one hybrid communications platform. This is crucial in some environments where VoIP is not technically possible due infrastructure limitations.
With the introduction of the NBN, your business phone system is now “always-on†and connected to the internet. This is also true with the take-up of in-home and remote workers. This is a requirement to connect to your SIP phone line provider or remote office.
This can create a “hole†in your firewall and allow hackers to access your phone server. A Session Border Controller may be required for that added layer of security. This is a firewall for your phone system protecting your equipment from illegal and unauthorized access.
NEC’s small business phone systems include big business features. All NEC phone systems include flexible routing of incoming calls to help manage your calls much more effectively. Direct your calls to the correct department with a virtual receptionist or automated attendant. Include call center functionality with the built-in ACD option on the SV9100 with enhanced call handling and reporting features.
With built-in features like conference calling and collaboration, there is no need for additional equipment. Receive voicemail messages to your inbox with voicemail to email integration and basic call recording.
Handle incoming calls like you were at your office. Remote working, working from home, and mobility options are available using a VoIP phone, softphone, or mobile client.
Other features include; built-in hospitality package, mobile extension, hunt groups, music on hold and custom messages, call analysis, call accounting, toll fraud guard, and much more.
